Work Ethics for the Public Sector

Work ethics relate to an individual’s attitude and belief about work. The state of an individual’s work ethic relates to how that individual identifies herself/himself to various occupational responsibilities like goal-setting, accountability, task completion, autonomy, reliability, cooperation, communication, honesty, effort, timeliness, determination, leadership and volunteerism. A strong work ethic comprising these components is highly valued in the work place. Hence to foster these characteristics in the Public Sector, the Sectoral Committee- for Public Sector of the HRDC, came up with main strategies that would contribute to reducing the many hurdles that the public sector faces to recruit and optimise use of its human resources. The strategies formulated represent the priority initiatives to this sector in terms of capacity building to bring short-term, medium-term and long-term benefits. One of the strategies is the mounting of a training programme on Work ethics.

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Career Development Stairway – ICT

The Career Development Stairway will give an industry wide, objective framework for the many and varied jobs in the ICT sector. It is an information provision tool that can assist in planning career in selected sectors.

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Career Development Stairway- Finance

The Career Development Stairway gives an industry wide, objective framework for the many and varied jobs for the financial sector. It is an information provision tool that can assist in planning career in selected sectors.

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An awareness campaign on occupations in the ICT/BPO sector

A sensitization campaign was launched by the HRDC, to reach career influencers for them to be more supportive to youngsters who want to join the ICT/BPO industry. Job seekers have to see it as a long term career and realise that ICT/BPO is not only about call centre but provide the right opportunities, skills and global exposure. It demonstrated that employees in the ICT/BPO industry are now getting challenging careers with tremendous job opportunities, hands-on experience, information about the culture and customs of various countries across the globe. This experience in understanding and appreciating diversity is valuable for their personal as well as professional growth.

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Workshop on Bridging the ICT/BPO Skills Gap

The study conducted by the HRDC on the Labour Shortage for the ICT sector followed by the validation workshop held on 24 May 2012 attributes the shortfall in skilled and qualified labour mainly to the disconnect between what our education/training providers teach and the skills employers need. The lack of synergy between the two players has been identified as a major hurdle to be tackled.

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